About MAC

MAC As a brand that honours individuality and self-expression above all else, we believe that everyone – regardless of gender – should be free to use makeup to tap into their authentic identities. Our stores have long been welcoming spaces for customers and Artists of all gender identities to feel safe and valued.

SHIPPING

STANDARD SERVICE

Most standard orders are delivered within 1–4 business days from the order’s ship date (Excluding Sundays and Public Holidays)

HOW DOES THE DELIVERY PROCESS WORK?

Once our system processes your order, your products are inspected thoroughly to ensure they are in a perfect condition.

• Once they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner. Our delivery partners then bring the package to you at the earliest possible date. In case they are unable to reach your provided address at a suitable time, they will contact you to resolve the issue.
• For Cash on Delivery (CoD) orders above Rs 20,000, our Customer Service team will get in touch with you to confirm your order before it is placed and prepared for shipping.

CALL CUSTOMER SERVICE
FOR ORDER ENQUIRIES AND GENERAL QUERIES, CALL 18002672666