1. What devices are compatible with Jetpac eSIM?
Jetpac eSIM works with any device that supports eSIM technology. Users can check compatibility by reviewing their device specifications or settings. Many modern smartphones from brands like Apple, Google, and Samsung are SIM-enabled.
2. How does someone activate their Jetpac eSIM when they arrive at their destination?
Once a data pack is purchased, users simply need to download the Jetpac app and follow the steps to install the eSIM. It’s recommended to keep the eSIM turned off until arriving at the destination, then activate it to start using data.
3. Can someone use Jetpac and keep their current phone number active?
Yes, if their device supports dual SIM functionality, users can keep their physical SIM card active for calls and texts while using the Jetpac eSIM solely for data. This way, they can enjoy data roaming while still receiving regular calls and messages.
4. How long is the data pack valid for once purchased?
The data pack purchased from Jetpac is valid for one year from the purchase date. After activation, the user will have access to the data until the pack expires, based on their usage.
5. Can Jetpac be used in multiple countries during the same trip?
Definitely! Jetpac’s eSIM offers coverage in over 200 destinations. Users can roam across different countries seamlessly without the need for changing SIM cards, providing a convenient global solution for data connectivity.
Contact:
Phone no. = +1 (815) 853-8722
Working Hours: Our support team is available from 11am to 6am SGT (or 3am to 10pm UTC).
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